Regular Support (Free)
We provide free technical support (regular support) for user within the Subscription Period Support is done through email only.
Premium Support (Paid)
We invite users to subscribe to Premium Support. With Premium Support, technical assistance can be done through instant messaging (chat) and/or remote, as a complement to email.
@cs_otomax / 0858-9255-4288
XMPP / Jabber
• Everyday: 7 am – 12 pm (GMT+7.00)
• Starting from $5 / Case*
- We will check the license data, please prepare your IMSI / ID SIM Card, and valid owner data.
- On busy hours or specific conditions, we might implement a queue or pend the assistance until it can be given.
* Costs in accordance with the cases dealt with.